Updated: September 29, 2022
TOGL respects the privacy of our MEMBERS and USERS. We take the protection of your right to privacy very seriously and are dedicated to safeguarding any personal information collected on our Websites and through our Mobile Applications (apps). Personally identifiable information collected by TOGL is only shared with TOGL MEMBERS that are personally selected by TOGL USERS, for the purposes of booking a TOGL service or appointment.
SHARING OF INFORMATION
We match a USER’S request and location information against our list of available MEMBERS. When a TOGL is requested by a USER, you consent to our providing your personal information to the requested MEMBER, including your name, cell phone number and current distance from the MEMBER’s location. The information provided is for the sole purpose of communicating about the appointment. No personal information collected is ever sold, rented or shared with any third-parties outside of TOGL MEMBERS that were specifically requested by the USER.
Personal information collected on TOGL is done so directly and no personal information is collected from USERS through cookies or other passive means. When you provide personal information through our website or mobile applications, the information may be sent to servers located in the United States.
PERSONAL INFORMATION WE COLLECT
In order to use TOGL, you must first complete the USER registration form. The USER’S registration form may include the following personal information: full name, age, email address and cell phone number and areas of interest.
TOGL uses this information to create and maintain registration and usage records for each USER.
By providing a cellular telephone number to us, you expressly consent, and authorize TOGL, a TOGL MEMBER or a third party on our behalf, to call and/or send text messages to the number you provide. You are not required to consent to these calls or texts but withholding your consent may prevent a MEMBER from confirming a request for service or following up if there is a dispute or issue between you and a MEMBER. This consent encompasses all future calls and text messages from TOGL or a third party placing these calls on our behalf.
You may revoke consent to receive calls or text messages at any time by contacting TOGL at 1-855-554-5437
In order to use TOGL, you must first complete the business member registration form. The MEMBER’S registration form includes the following personal information: responsible party’s full name, email address, phone number, web address, business location address and optional business related photos.
TOGL uses this information to create and maintain registration and usage records for each MEMBER and also for the purpose of referring USERS to the MEMBER’S place of business.
We may periodically obtain both personal and non-personal information about you from TOGL MEMBERS. Examples of information that we may receive include: USER ratings, timeliness, cancellations, no-shows or missed appointments and information relating to an issue or dispute that may have occurred.
We may periodically obtain both personal and non-personal information about you from TOGL USERS. Examples of information that we may receive include: MEMBER ratings, timeliness and information relating to an issue or dispute that may have occurred.
We do not share your personal information with others except as indicated above. At any time, you may request to opt-out of having your personal information shared. If you request to opt-out and remove your permission, you understand that you will no longer be able to participate as a USER or MEMBER as it applies.
When you are referred to TOGL via a third-party marketing affiliate, we may share your email address and other information that you provide, to such marketing affiliate.
We use various technologies to collect information from your browser about your activities on our site.
INFORMATION RECEIVED AUTOMATICALLY
We automatically receive certain data about the computer or device you are using when you visit this Site, including: your Internet Protocol (IP) address; information about the browser or type of device you are using; data collected through cookies, pixel tags, and other similar technologies (as described below in the “COOKIES” section); the date and time of your visit; and the web page you visited immediately prior to visiting this Site. We also collect data about videos or other content you view on this Site, like the type and name of the content and the time viewed.
A cookie is a small text file that is stored on a USER’S computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time. For example, when you sign in to our website or mobile applications, we will record your USER or member ID and the name on your USER or member account in the cookie file on your computer. We also may record your password in this cookie file, if you indicated that you would like your password saved for automatic sign-in. For security purposes, we will encrypt any usernames, passwords, and other USER or MEMBER account-related data that we store in such cookies. In the case of sites and services that do not use a USER or member ID, the cookie will contain a unique identifier. We may allow our MEMBERS to serve cookies from our website to allow them to assist us in various activities, such as doing analysis and research on the effectiveness of our site, content and advertising. You may delete or decline cookies by changing your browser settings. (Click “Help” in the toolbar of most browsers for instructions.) If you do so, some of the features and services of our website may not function properly. Web Beacons: Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web USERS or to access cookies. Unlike cookies which are stored on the USER’S computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence. Web beacons may be used to deliver or communicate with cookies, to count USERS who have visited certain pages and to understand usage patterns. We also may receive an anonymous identification number if you come to our site from an online advertisement displayed on a third-party website. Mobile Device IDs: If you’re using an app, we use mobile device IDs (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize you. We do this to store your preferences and track your use of our apps. Unlike cookies, device IDs cannot be deleted. Ad companies use device IDs to track your use of the app, track the number of ads displayed, measure ad performance and display ads that are more relevant to you. Analytics companies use device IDs to track information about app usage. We share device IDs with service providers who power certain features, such as voice recognition.
When you visit TOGL, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site.
If you sign up for our text messaging or push notifications, cookies may be used to personalize your experience (e.g. send you personalized text messages). Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional or other e-mail messages or newsletters to determine whether messages have been opened and acted upon.
The information we obtain in this manner enables us to customize the services we offer through TOGL, deliver targeted promotions and advertisements and measure the overall effectiveness of our advertising, content, programming or other activities.
INFORMATION COLLECTED BY THIRD-PARTIES
We may allow third-parties, including MEMBERS, advertising agencies, non-profits and other appropriate businesses, to display advertisements on TOGL. These companies may use tracking technologies, such as cookies or web beacons, to collect information about USERS who view or interact with their advertisements. This information allows them to deliver targeted messaging and analyze their effectiveness.
PAYMENT AND FINANCIAL INFORMATION
For MEMBERS, we may use financial information to process payments for membership or advertising programs that you elect to participate in. We may also release information to credit agencies for past due MEMBER accounts. These agencies may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
The security of your personal information is important to us. When you enter sensitive information (such as email addresses or credit card number) on our registration or membership forms, we encrypt that information using 256 bit secure socket layer technology and Base64 encryption technology.
This information is not stored by TOGL, and, instead, is collected and stored by our payments processing vendor for the purpose of processing payments made to TOGL. This information is safeguarded with appropriate security, and it will not be used for other purposes. Furthermore, our payments processing vendor has agreed to maintain the confidentiality, security, and integrity of the personal and financial information it obtains from TOGL, and only to use this information on our behalf. Our financial institution is bound by all applicable privacy laws relating to the provision of financial services.
If you have any questions regarding security on our site, you may email us at firstname.lastname@example.org.
CRIMINAL BACKGROUND CHECKS
MEMBERS that provide at home services, may be subject to a criminal background check. This is for the safety of our MEMBERS and USERS. Results of the background check will not be shared with USERS but may result in a MEMBER account being deactivated, suspended or terminated. TOGL will share the results with law enforcement if TOGL is compelled by law to do so. TOGL does not discriminate by race, gender, sexual preference or age
If you install one of the TOGL apps on your mobile device, your use of the TOGL app is subject to the applicable app license agreement.
AGGREGATED AND NON-PERSONAL INFORMATION
From time-to-time, TOGL may utilize and share aggregate USER information with third-parties for the purposes of marketing, research and general business analysis. We also may share aggregated information with advisors, advertisers and investors. Such information might include the total number of USERS and most popular categories or services. At no time does this information include personally identifiable USER information.
ACCESSING YOUR INFORMATION
If you have a MEMBER or a USER account, you can review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us at 1-855-554-5437. You can also choose to have your account disabled by contacting email@example.com.
YOUR CHOICES ABOUT COLLECTION AND USE OF YOUR INFORMATION
At any time, a USER can choose to no longer receive push notifications, promotional emails or newsletters by accessing your USER account and opting out. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them.
TOGL is a general audience site, and we do not knowingly collect personal information from children under the age of 13.
We do not intent TOGL to be used by individuals under the age of majority within the jurisdiction within which they reside without the supervision of a parent or guardian of majority age. TOGL relies upon such parents or guardians to determine if TOGL is appropriate for the viewing, access, or participation by such individuals under the age of majority. If an individual under the age of majority uses TOGL, such individual may only use TOGL under the supervision of a parent or guardian of majority age.
If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.
If you are the parent or guardian of a minor child who has provided us with Personal Information, you may contact us at firstname.lastname@example.org to request it be deleted.
DO NOT CALL POLICY
TOGL has adopted and adheres to policies that comply with applicable Federal Trade Commission, Federal Communications Commission and State laws/regulations If you do not want to receive non-informational calls from us, you can ask us to place your telephone number(s) on our Internal Do Not Call List by: Sending a written request to us at TOGL, Attn: Legal 2127 Arnold Way #2572 Alpine, CA 91901. Emailing us at customerservice@TOGL.com, or Calling us at 1-855-554-5437. Your request must include, at minimum, your telephone number and name.
If you have multiple telephone numbers, please be sure to include all numbers that you would like included on our Do-Not-Call list in your request. Any phone call, e-mail or any other form of communication used to confirm receipt of your Do-Not-Call request will not be deemed to have violated this policy. Your request will be honored within thirty (30) days of the request in compliance with federal and state laws. You can request, and we will provide, a copy of our Internal Do Not Call Policy by contacting us in accordance with one of the foregoing methods and making such request. Most Do-Not-Call laws allow businesses and other entities to make telephone solicitations to certain consumers regardless if their number may appear on a Do-Not-Call list. Generally, these exceptions apply to (1) businesses with an “Established Business Relationship” with the consumer; (2) a consumer who has specifically consented to allow the business to call them; (3) charitable organizations; and (4) political entities. TOGL may contact consumers that fall within these exceptions based on information received from each client. TOGL, Inc.
TOGL follows generally accepted industry standards to protect the Personally Identifiable Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We employ multiple measures to prevent anyone from accessing our internal systems and databases. We also use every means available to safeguard personal information and site visitors, including the use of a secure physical location and a protected electronic environment. This includes, but is not limited to any personal informational given to TOGL by USERS and MEMBERS.
In addition, we take our copyrights, trademarks and patent seriously. Any infringement over TOGL may be dealt with to the fullest extent made available by law.
CHANGES IN THIS PRIVACY STATEMENT